Are there differences in preference for delivery and service per country?

Role of logistics per country


We can pinpoint some differences of what customers in different parts of the world expect when it comes to a logistics provider. For example, companies in Asia have the highest expectation that multiple payment options should be integratedSource: DHL-IDC Manufacturing Insights Survey, 2015. This is because of diverse payment practices and payment options (mobile/credit card/cash on delivery) in the region.


In India and some other Asian economies, consumers have a preference for cash on delivery. To achieve omnichannel commerce in the region, it is therefore essential to integrate locally preferred payment modes and practices into the fulfillment model.

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