Reports

This report is based on a survey of more than 500 traditional retail, pure play, consumer goods, and branded manufacturing leaders from around the world. It looks at the current business-to-consumer l...

Focus on Real-time personalisation to enhance the customer experience Retailers forcus on OmniChannel The use of data to enhance CX Actionable tips o help future-proof your retail business

This year, we found that marketers are more unsatisfied with their current efforts and are less confident in their ability to achieve successful personalization today. Only 12% of marketers are “ver...

Personalization has become the priority for nearly all businesses. As competition increases, businesses face even more pressure to create personally curated experiences that drive consumer engagement ...

At Monetate we believe the journey to personalization should be accelerated because we’ve seen its power in action at companies like Amazon, Newegg and JD Williams when they go beyond segmentation...

This guide aims to help Ecommerce businesses understand one of the most important, yetmost confusing, legal requirements to have come into force since online retail took off:GDPR, the ‘General D...

The Global B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in the world. This report includes ecommerce trends, facts and figures, and offers insights into...

In The 2017 State of Personalization Report, we explore how personalization impacts consumer shopping choices, where consumers demand tailored experiences, what happens when retailers live up to ex...

Euroflorist verzendt wereldwijd bloemen, heeft lokale websites in 11 landen en een online team met 19 nationaliteiten. Guido vertelt over de uitdagingen die daarbij komen kijken, hoe je zorgt voor con...