eTail Delivery

Customers nowadays are expecting their delivery options to fit around their busy lifestyles and to be able to select from a plethora of delivery options. Next day delivery has led to click-and-collect, same day delivery and even same day delivery. This means that operating an effective eCommerce supply chain and fulfilment operation presents a whole new set of challenges. We’ll discuss each one of them at eTail Delivery, 21– 22 September in Amsterdam. '''Be inspired & Learn from:''' • Eric van Welij, Sr. Director Always Available product, Nike EMEA • Theodora Van Haecketorres, Digital Transformation Director, l’Occitane • John Munnelly, Head of Operations, John Lewis Partnership • Paul Anastasiou, Senior Director - toyou, ASDA • Paul Miller, Head of Logistics, Shop Direct • Ted Hettich, Global Head of Partnerships, Fruugo • Patrick Daniëls, Senior Director eCommerce Operations, Ahold • Stephen Richards, Director of Business Expansion, AO See the agenda for all speakers here: '''Topics on the agenda:''' • How to create a flexible supply chain that can deal with market volatility • How to use delivery as a brand differentiator • How to break down internal silos to create a synergized in-store and online offering • What the critical success factors of international delivery are and how to deal with global returns And many more! Find the full agenda here


Mattiott Hotel


Event added by: Roos Spitteler

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