How Managing Product Returns on Marketplaces To Score You More Sales
Black Friday and Christmas season are here — the biggest selling events of the year!
These periods are particularly busy for customers services and returns management. In December, our partners UPS says his customers returned 1 million packages a day.
Are you ready to face it?
This webinar will cover:
The major marketplaces requirements for after-sales management
Consumers' expectations today
How to divide by 3 the time spent managing your customer claims
How to optimize your return management (return categorization, shipping label, etc.)
Expertise: Delivery and Service, Market Places
Industries: Market Places, Retailers & Brands - Other